Privacy Policy

This privacy notice provides you with details of how we collect and process your personal data through your use of www.pinq.co.uk, including any information you may provide via the contact form.

If you are not happy with any aspect of how we collect and use your data, you have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We should be grateful if you would contact us first if you do have a complaint so that we can try to resolve it for you.

We collect data about you through a variety of different methods including:

Direct interactions: You may provide data by filling in the contact form on our site, or by communicating with us by post, phone, email or otherwise.

Automated technologies or interactions:  As you use our site, we may automatically collect Technical Data about your equipment, browsing actions and usage patterns. We may collect this data by using cookies, server logs and similar technologies. 

We are fully committed to maintaining the privacy of any information (‘personal data’) that you provide to us. Furthermore, we commit to ensuring that such data is held securely, used appropriately and only retained for as long as is necessary.

• Access control: access is controlled by individual user accounts, where a strong password policy is enforced
• Data encryption: where data is stored in a cloud facility (such as the storage of website backup files), that data is encrypted both ‘in transit’ and ‘at rest’ – meaning that all data is securely obscured both during the process of transfer to the cloud provider, and then additionally when it is in storage at its final location. This website is also secured with SSL encryption, which means that all traffic to and from our servers is encrypted. This applies to our own administrative access to the website as well as that of users of our services.

We will only ever ask you for the minimum amount of information required to provide our services efficiently; we have no desire to retain (and therefore maintain) any more information than is necessary.

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.